Privacy Policy – The Ceramic Glass Shop

Your Privacy Matters

At The Ceramic Glass Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Shopify website or make a purchase.

Information We Collect

When you use our Shopify website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order.
• Browsing Data: Information such as IP address, browser type, pages visited, and time spent on our site.
• Communication Details: Any messages or inquiries submitted through our contact form or customer service channels.

How We Use Your Information

We use the information collected to:

• Process and fulfill your orders through our Shopify store.
• Provide customer support and respond to inquiries.
• Improve our website experience and optimize our services.
• Send updates regarding your order status or promotional offers (only if you opt-in).
• Prevent fraud and ensure website security.

Data Protection & Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. Payment transactions are securely processed through Shopify's encrypted payment gateway, and we do not store sensitive financial information.

Third-Party Sharing

We do not sell, trade, or rent your personal information. However, we may share data with trusted third-party service providers, including:

• Shopify, to facilitate e-commerce transactions and maintain website functionality.
• Payment processors to securely complete transactions.
• Shipping carriers to fulfill and deliver orders.
• Analytics providers to track website performance and improve user experience.

These third parties are obligated to protect your information and use it solely for the intended purpose.

Your Rights & Choices

You have the right to:

• Request access to your personal data.
• Update or correct any inaccurate information.
• Opt-out of marketing communications at any time.
• Request deletion of your data, subject to legal and operational obligations.

Cookies & Tracking Technologies

Our Shopify website may use cookies and similar tracking technologies to enhance user experience and gather analytics. You can adjust your browser settings to refuse cookies, though this may impact site functionality.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

📞 Phone: (905) 577-3901 or use our contact form to send us a message.

Thank you for trusting The Ceramic Glass Shop with your personal information. Your privacy is our priority.